Refund Policy

We stand behind our service with a clear, fair refund policy designed to protect your investment while ensuring you get value from myJobFixers.

30-Day Money-Back Guarantee

Full Refund Eligibility
You're eligible for a complete refund if:

• •You request the refund within 30 days of purchase
• •You've used fewer than 25% of your purchased credits
• •You're not satisfied with our service quality

Coverage Examples:

• •10-credit package: Eligible if you've used 2 or fewer credits
• •50-credit package: Eligible if you've used 12 or fewer credits
• •100-credit package: Eligible if you've used 25 or fewer credits

Partial Refund Policy

When Partial Refunds Apply
Partial refunds for unused credits may be available in special circumstances:

• •Medical emergencies affecting job search
• •Unexpected job offers before campaign completion
• •Significant life changes requiring search suspension
• •Service issues on our end

Evaluation Process
Each partial refund request is evaluated individually based on:

• •Reason for refund request
• •Credits used vs. credits remaining
• •Length of time since purchase
• •Service performance and results delivered

Refund Process

Step 1: Contact Support

Email our support team with:

• •Your account email address
• •Transaction ID or purchase confirmation
• •Reason for refund request
• •Preferred refund method

Step 2: Request Review

Our team will review:

• •Your account activity and credit usage
• •Purchase date and refund eligibility
• •Service performance and results
• •Reason for refund request

Step 3: Refund Processing

If approved:

• •Refund processed within 5-7 business days
• •Refunded to original payment method
• •Email confirmation sent
• •Account credits adjusted accordingly

What's Not Refundable

Used Credits
Credits that have been used for job applications cannot be refunded because:

• •Real work has been performed by our experts
• •Applications have been submitted to employers
• •Resume customization and research completed
• •Value has been delivered

Service Fees
Payment processing fees are not refundable:

• •Credit card processing charges
• •International transaction fees
• •Currency conversion costs

After 30 Days
Refund requests made more than 30 days after purchase are generally not eligible unless:

• •Exceptional circumstances exist
• •Service issues were reported within 30 days
• •Account was inactive due to our technical problems

Refund Timeline

Processing Time

• •Request review: 1-2 business days
• •Approval decision: 2-3 business days
• •Refund processing: 5-7 business days
• •Total timeline: 8-12 business days

Refund Methods
Refunds are issued to:

• •Original credit/debit card used for purchase
• •Original PayPal account
• •Original payment method only (no alternative methods)

Confirmation
You'll receive email confirmation when:

• •Refund request is received
• •Refund is approved or denied
• •Refund is processed and sent

Special Circumstances

Medical or Emergency Situations

We understand that life circumstances can change unexpectedly:

• •Medical emergencies may qualify for special consideration
• •Family emergencies affecting job search ability
• •Unexpected financial hardship
• •Contact support to discuss your situation

Service Quality Issues

If you're unsatisfied due to service issues:

• •Low response rates despite complete profile
• •Technical problems preventing proper service
• •Communication issues with our team
• •We'll work to resolve issues or provide refunds

Duplicate Purchases

Accidental duplicate purchases:

• •Full refund of duplicate transaction
• •Processed immediately upon verification
• •No impact on your active credit balance

How to Maximize Refund Eligibility

Before Purchasing:

• •Read our service description carefully
• •Understand what's included with each credit
• •Set realistic expectations for results
• •Consider starting with smaller package

After Purchasing:

• •Complete your profile immediately
• •Provide clear job preferences
• •Respond to our team's questions promptly
• •Monitor results and provide feedback

If Unsatisfied:

• •Contact support immediately to discuss issues
• •Request refund within 30-day window
• •Provide specific reasons for dissatisfaction
• •Work with our team to resolve problems first

Refund Request Template

Email Subject: Refund Request - [Your Name] - [Transaction ID]

Email Content:

Dear myJobFixers Support Team,

I am requesting a refund for my credit purchase made on [date].

Account Details:
- Email: [your email]
- Transaction ID: [transaction number]
- Package purchased: [package name and amount]
- Purchase date: [date]

Reason for refund:
[Explain your reason clearly]

Credits used: [number] out of [total purchased]

Preferred refund method: [original payment method]

Thank you for your assistance.

Best regards,
[Your name]

Alternative Solutions

Before Requesting Refund, Consider:

Profile Optimization

• •Incomplete profiles reduce effectiveness
• •Our team can help optimize your profile
• •Better targeting may improve results

Preference Adjustment

• •Refine job preferences for better matches
• •Expand or narrow search criteria
• •Adjust salary or location requirements

Campaign Pause

• •Temporarily pause applications
• •Preserve credits for later use
• •Resume when ready to continue search

Additional Support

• •Schedule consultation with our team
• •Get personalized job search advice
• •Optimize strategy based on market feedback

Remember: Our goal is your job search success. We're committed to working with you to resolve any issues and ensure you get value from our service before considering refunds.