Getting Started

How to Add Credits

Learn how to purchase credits and manage your application budget effectively for maximum job search success.

Last updated: 1/9/2025

Credits are the fuel that powers your automated job search. Each credit represents one personalized job application submitted by our human experts on your behalf. Here's everything you need to know about purchasing and managing your credits.

Understanding the Credit System

What Credits Do:

  • Each credit = one customized job application
  • Includes resume optimization for the specific role
  • Personalized cover letter creation
  • Professional application submission
  • Application tracking and status updates

What's Included in Each Application:

  • Job research and company analysis
  • Resume tailored to the specific position
  • Custom cover letter addressing job requirements
  • Professional submission through appropriate channels
  • Follow-up tracking and status monitoring

Credit Packages Available

Starter Package - $10 (10 Credits)

Best for:

  • Testing our service
  • Targeted job searches
  • Specific company applications
  • Budget-conscious job seekers

What You Get:

  • 10 personalized applications
  • $1 per application
  • Perfect for focused searches
  • No expiration date

Popular Package - $50 (50 Credits)

Best for:

  • Active job seekers
  • Comprehensive search campaigns
  • Most popular choice
  • Best value per application

What You Get:

  • 50 personalized applications
  • $1 per application
  • Ideal for 1-3 week campaigns
  • Priority application processing

Power Package - $100 (100 Credits)

Best for:

  • Aggressive job searches
  • Senior-level positions
  • Competitive markets
  • Maximum exposure

What You Get:

  • 100 personalized applications
  • $1 per application
  • Fastest path to job offers
  • Premium support included

How to Purchase Credits

Step 1: Access the Credits Page

  • Click "Credits" in your dashboard sidebar
  • Or click "Add Credits" from any low-balance notification
  • Or visit the credits section in your profile

Step 2: Choose Your Package

  • Review the three available packages
  • Consider your job search timeline and budget
  • Remember: more applications = higher success probability

Step 3: Secure Checkout

  • Click "Purchase" on your chosen package
  • You'll be redirected to our secure payment processor
  • We use Paystack for safe, encrypted transactions

Step 4: Complete Payment

  • Enter your payment information
  • Review your order details
  • Click "Pay Now" to complete the purchase

Step 5: Confirmation

  • You'll receive an email confirmation
  • Credits are added to your account immediately
  • Applications can begin within 24 hours

Payment Methods Accepted

Credit/Debit Cards:

  • Visa, Mastercard, American Express
  • Secure processing through Paystack
  • International cards accepted

Digital Wallets:

  • PayPal
  • Apple Pay
  • Google Pay

Bank Transfers:

  • Available for larger purchases
  • Contact support for bank transfer options
  • Processing time: 2-3 business days

Credit Usage Strategy

For New Job Seekers (10-25 Credits)

Timeline: 1-2 weeks
Strategy: Test the waters with targeted applications
Best for: Specific companies or roles you're excited about

For Active Searchers (50-75 Credits)

Timeline: 2-3 weeks
Strategy: Comprehensive search across multiple opportunities
Best for: Most job seekers looking to make a career move

for Aggressive Campaigns (100+ Credits)

Timeline: 3-6 weeks
Strategy: Maximum exposure for fastest results
Best for: Urgent job searches or competitive markets

Maximizing Your Credit Value

Complete Your Profile First:

  • Detailed preferences lead to better-targeted applications
  • Quality resume increases response rates
  • Accurate information prevents wasted applications

Set Realistic Expectations:

  • Industry average response rate is 2-5%
  • Plan for 20-50 applications to get multiple interviews
  • Quality over quantity - we focus on relevant opportunities

Monitor and Adjust:

  • Review which applications get responses
  • Refine preferences based on early results
  • Add more credits if you're seeing good traction

Credit Management Tips

Track Your Usage:

  • Monitor applications in your dashboard
  • Plan ahead before running low
  • Purchase additional credits before you run out

Budget Planning:

  • Most successful users spend $50-100 total
  • Spread purchases over your job search timeline
  • Consider your monthly budget and timeline

Timing Your Purchases:

  • Buy credits when you're ready to actively search
  • Don't purchase too far in advance
  • Credits never expire, but momentum matters

Refund Policy

30-Day Money-Back Guarantee:

  • Full refund if you're not satisfied within 30 days
  • Must have used fewer than 25% of purchased credits
  • Contact support to initiate refund process

Partial Refunds:

  • Available for unused credits in special circumstances
  • Evaluated case-by-case by our support team
  • Processing time: 5-7 business days

Troubleshooting Payment Issues

Payment Declined:

  • Check card details for accuracy
  • Ensure sufficient funds are available
  • Contact your bank about international transactions
  • Try a different payment method

Credits Not Added:

  • Check your email for payment confirmation
  • Credits typically appear within 5 minutes
  • Clear browser cache and refresh dashboard
  • Contact support if credits don't appear within 1 hour

Billing Questions:

  • All charges appear as "myJobFixers" on statements
  • Email receipts are sent automatically
  • Contact support for billing inquiries or disputes

Enterprise and Bulk Pricing

For Large Purchases (2000+ Credits):

  • Contact our sales team for volume discounts
  • Custom payment terms available
  • Dedicated account management
  • Priority application processing

Corporate Accounts:

  • Bulk credit purchases for multiple employees
  • Centralized billing and reporting
  • Custom onboarding and training
  • Enterprise-level support

Credit Expiration and Rollover

No Expiration:

  • Credits never expire once purchased
  • Use them at your own pace
  • Perfect for intermittent job searching

Account Closure:

  • Unused credits are forfeited if you close your account
  • Consider using remaining credits before closing
  • Contact support about transferring credits

Remember: Credits are an investment in your career future. The cost of a few credits is typically recovered in just a few days of salary at your new job. Focus on the long-term value of finding the right opportunity rather than the short-term cost of the search.

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