Purchasing Credit Packages

Purchasing credits is simple and secure. Follow this guide to buy credits and start your automated job search campaign.

Step-by-Step Purchase Process

Step 1: Choose Your Package

Navigate to the Credits section in your dashboard or click "Add Credits" from any low-balance notification.

Available Packages:

• •Starter: $10 for 10 credits
• •Popular: $50 for 50 credits
• •Power: $100 for 100 credits

Step 2: Secure Checkout

Click "Purchase" on your chosen package. You'll be redirected to our secure payment processor powered by Paystack.

Step 3: Enter Payment Information

Provide your payment details on the secure checkout page:

• •Credit/debit card information
• •Billing address
• •Contact information

Step 4: Complete Payment

Review your order details and click "Pay Now" to complete the transaction.

Step 5: Confirmation

• •Receive immediate email confirmation
• •Credits added to your account within 5 minutes
• •Applications can begin within 24 hours

Payment Methods Accepted

Credit and Debit Cards

• •Visa
• •Mastercard
• •American Express
• •Discover

Digital Wallets

• •PayPal (where available)
• •Apple Pay
• •Google Pay

Security Features

• •SSL encryption for all transactions
• •PCI DSS compliant payment processing
• •Fraud protection and monitoring
• •Secure data handling

What Happens After Purchase

Immediate Confirmation
You'll receive an email receipt with:

• •Transaction details
• •Credit package purchased
• •Payment confirmation number
• •Next steps for your job search

Account Updates
Your dashboard will show:

• •Updated credit balance
• •Purchase history
• •Available credits for applications

Campaign Activation
Our team will:

• •Review your profile for completeness
• •Begin identifying suitable opportunities
• •Start submitting applications within 24 hours
• •Send you updates on application progress

Billing and Receipts

Email Receipts
All purchases generate automatic email receipts sent to your registered email address.

Billing Statement
Charges appear on your statement as "myJobFixers" with the transaction date and amount.

Tax Information

• •Prices shown include all applicable taxes
• •Tax rates vary by location
• •Detailed tax information included in receipts

Record Keeping
Keep receipts for:

• •Personal expense tracking
• •Tax deduction purposes (job search expenses may be deductible)
• •Employer reimbursement if applicable

Troubleshooting Payment Issues

Payment Declined
If your payment is declined:

• •Verify card details are correct
• •Check available credit limit
• •Contact your bank about international transactions
• •Try a different payment method

Credits Not Added
If credits don't appear in your account:

• •Wait up to 10 minutes for processing
• •Check your email for payment confirmation
• •Clear browser cache and refresh dashboard
• •Contact support if credits don't appear within 1 hour

Billing Questions
For billing inquiries:

• •Check your email receipt first
• •Review the transaction in your dashboard
• •Contact support with your transaction ID
• •Provide payment confirmation details

Enterprise and Bulk Purchases

Volume Discounts
For purchases over 200 credits:

• •Contact our sales team
• •Custom pricing available
• •Flexible payment terms
• •Dedicated account management

Corporate Accounts
We offer:

• •Bulk credit purchases for multiple employees
• •Centralized billing and reporting
• •Custom onboarding and training
• •Enterprise-level support

Payment Terms

• •Net 30 payment terms available for qualified businesses
• •Purchase orders accepted for enterprise accounts
• •Custom invoicing and billing cycles
• •Dedicated account management

Refund Policy

30-Day Money-Back Guarantee
Full refunds available if:

• •You're not satisfied within 30 days
• •You've used fewer than 25% of purchased credits
• •You contact support to initiate the refund

Partial Refunds
Available for unused credits in special circumstances:

• •Evaluated case-by-case
• •Must have valid reason for refund request
• •Processing time: 5-7 business days

Refund Process
To request a refund:

1. Contact support within 30 days
2. Provide your transaction details
3. Explain reason for refund request
4. Allow 5-7 business days for processing

Security and Privacy

Payment Security

• •All transactions encrypted with SSL
• •PCI DSS compliant processing
• •No credit card information stored
• •Fraud monitoring and protection

Privacy Protection

• •Payment information never shared
• •Secure data transmission
• •GDPR compliant data handling
• •Regular security audits

Account Protection

• •Secure login required for purchases
• •Email confirmations for all transactions
• •Account activity monitoring
• •Suspicious activity alerts